AUTOR: Tony Morrison TÍTULO: Staff supervision in social care : making a real difference for staff and services users COTA:SS/371-BC
EDITOR: Pavilion ANO: 2005 RESUMO:
This text offers guidance to supervisors in social-care positions, tackling issues such as stress management, poor performance, supervisory policies and self-appraisal. It provides a framework to develop supervisory skills, and takes a positive, problem-solving approach.